Privacy Policy

Information collected

The site may collect information that a visitor chooses to provide, including name, email, company, phone, country, request type, vehicle details, OE references, product questions, and messages about distributor or service workflows. Technical information such as browser type, page activity, and general request timing may also be processed to maintain the website and understand how users move through catalog support pages.

How information is used

Submitted information is used to respond to fitment questions, prepare quote discussions, clarify exhaust component needs, route inquiries, improve website content, and keep a record of support communication. If a request concerns a catalog issue, the information may help improve future wording or buyer guidance. If a request concerns warranty or service review, the provided details may be used to understand the selection context behind the question.

Sharing and service providers

Bosal may share request information with internal support contacts, distributor-facing teams, or service providers that help operate the website and respond to inquiries. Information is not intended to be sold as a standalone marketing asset. When a request requires regional or commercial follow-up, the details may be passed to an appropriate contact so the visitor does not need to repeat the same vehicle and product information.

Retention and accuracy

Information may be kept for as long as necessary to answer a request, maintain support history, improve catalog communication, or satisfy business and legal needs. Visitors should avoid sending sensitive personal information that is not needed for an automotive parts request. If submitted information is inaccurate, the visitor may send a corrected request or contact the support address listed on the site.

Visitor choices

Visitors may choose not to use the form and may contact Bosal through another available channel. They may request review, correction, or deletion of submitted contact information where applicable. Some operational records may be retained when needed for legitimate business, legal, or security reasons. Updates to this policy may be posted on this page, and continued use of the website means the visitor accepts the updated version.